Frequently Asked Questions
Everything you need to know about shopping with Mrs. Jewels
What materials are used in Mrs. Jewels' collections?
We use a variety of high-quality materials including 14k gold plating, sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.
How should I care for my jewelry?
To keep your pieces shining, avoid contact with perfumes, lotions, and water. Store them in a cool, dry place, preferably in the Mrs. Jewels pouch provided with your order.
Do you offer gift wrapping services?
Yes, every order comes in our signature Mrs. Jewels box. You can also add a personalized gift message at checkout for no additional cost.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.