Returns & Exchanges

At Mrs. Jewels, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and attach it to the outside of your package, covering any previous delivery markings.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.